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Support FAQs

How to use Dinghy and get help when you need it

6 articles
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Written by Robert Hartley

How do I cancel my policy?

If you no longer need a business insurance policy and do not want to use the pause feature for your Professional Indemnity.
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Written by Robert Hartley. Updated over a week ago

How do I make a claim?

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Written by Robert Hartley. Updated over a week ago

Where can I find my policy documents?

If you have an account with Dinghy, as a current of past customer, this is how to access your documents.
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Written by Robert Hartley. Updated over a week ago

How do I update my email address?

Your email address is really important because this holds the key to your Dinghy account. This is what to do if you change or forget it.
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Written by Robert Hartley. Updated over a week ago

How do I navigate 'My Dinghy'?

Your Dinghy account is clean, simple and intuitive. You have 4 tabs, My Policy, Documents, Claims and Profile.
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Written by Robert Hartley. Updated over a week ago

How to get support

If you need to ask further questions or check everything's alright with your policy there are a number of ways to reach us.
Robert Hartley avatar
Written by Robert Hartley. Updated over a week ago
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