Skip to main content
All CollectionsSupport FAQs
How do I make a claim?
How do I make a claim?
Robert Hartley avatar
Written by Robert Hartley
Updated over 5 years ago

First things first, you need to log in to access your Dinghy Account - to do this we use something called a 'Magic Link'. Click 'Sign in' on the top right of the web page and you will receive an email into your inbox soon afterwards with a link that takes you back to 'My Dinghy', but signed-in, like magic ;)

OK, you're in. Now you will see 4 tabs in your My Dinghy account area. Go to 'Claims'.

Claims

Submit a claim in seconds. Simply go to the Claims tab. It will ask you what your claim is in relation to you need to and give you 5 simple options options:

Someone else's equipment
Someone (not yourself) has been injured
A complaint about your work
A cyber attack or suspected data breach
(Only visible to Beazley policyholders)
Something else

You can report a claim 24 hours a day, 7 days a week. 

If your claim is regarding your business equipment, or related to a data breach or loss of customer data, our claims team are on-hand to help 24/7. 

For claims relating to Professional Indemnity, such as a complaint about your work, or for Public Liability, such as someone claiming against you following an injury caused by something you did, our claims team work between 9am and 5pm and will reply as quickly as possible within these hours.

Did this answer your question?