To start the cancellation process, firstly you need to log-in to your Self Service area by visiting https://getdinghy.com/sign-in and entering your email address.

You will then be emailed a magic link which will connect you to your dashboard. Alternatively you can access your dashboard through the iOS app.

Then follow the steps.

  1. Select the "Profile" menu item
  2. Select "Company"
  3. Select "Cancel Your Policy"
  4. Choose a cancellation reason from the list
  5. Take time to read the information and make sure that you agree with it. If so, select "Continue with cancellation"
  6. If you want to stay protected for your previous work, select, ‘Yes, let’s pause my
    insurance,’ to see how much you can save from pausing
  7. If you wish to continue to cancel, enter CONFIRM CANCEL in the box, and
    finally select "Cancel"

Below are screenshots to help you see where the initial steps are:

2. Select "Company"


3. Select "Cancel Your Policy"


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