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How do I cancel my policy?
How do I cancel my policy?

If you no longer need a business insurance policy and do not want to use the pause feature for your Professional Indemnity.

Robert Hartley avatar
Written by Robert Hartley
Updated over a week ago

To start the cancellation process, firstly you need to log-in to your Self Service area by visiting and entering your email address.

You will then be emailed a magic link which will connect you to your dashboard. Alternatively you can access your dashboard through the iOS app.

Then follow the steps.

  1. Select the "Profile" menu item

  2. Select "Company"

  3. Select "Cancel Your Policy"

  4. Choose a cancellation reason from the list

  5. Take time to read the information and make sure that you agree with it. If so, select "Continue with cancellation"

  6. If you want to stay protected for your previous work, select, ‘Yes, let’s pause my
    insurance,’ to see how much you can save from pausing

  7. If you wish to continue to cancel, enter CONFIRM CANCEL in the box, and
    finally select "Cancel"

Below are screenshots to help you see where the initial steps are:

2. Select "Company"

3. Select "Cancel Your Policy"

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